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Integration Service for Immigrants in Québec

Accompagnement Québec is a free, personalized integration service offered to immigrants with immigration status in Québec to facilitate their settlement, French language learning, and participation in Québec society.

Summary

Accompagnement Québec provides support to immigrants in Québec and abroad through integration assistance agents who help assess needs, prepare individualized action plans, and connect immigrants to services such as French language courses, recognition of competencies, and employment resources. The service is available to those holding a Québec Selection Certificate (CSQ), Québec Acceptance Certificate (CAQ), or an IRCC client number. Since June 1, 2023, public services are provided exclusively in French, with temporary measures ending December 1, 2025.

Key points
  • Since June 1, 2023, public services in Québec are provided exclusively in French, with some exceptions; temporary measures end December 1, 2025.
  • Accompagnement Québec is a free, personalized service designed to facilitate immigrant integration and participation in French within Québec society.
  • Integration assistance agents from the Ministère de l'Immigration, de la Francisation et de l'Intégration (MIFI) are available in all Québec regions.
  • The service helps immigrants with settlement, community life, French language learning, recognition of competencies, employment, and immigration procedures.
  • Eligibility requires holding a Québec Selection Certificate (CSQ), Québec Acceptance Certificate (CAQ), or an IRCC client number.
  • Immigrants must provide their Ministry individual reference number or IRCC client number to register.
  • Services include needs assessment, individualized action plans, referrals to skills recognition counselors, and partner agency services.
  • Sponsored refugees receive tailored support including meetings at 2 weeks, 3 months, and 12-15 months after arrival.
  • Services are also available abroad to start integration processes such as French courses and information sessions.
  • Registration is done through the Arrima online platform, with appointment notifications sent via email and Arrima message centre.
  • The Accompagnement Québec mobile app allows users to manage appointments and track their integration plans.
  • Typical appointment wait time with an integration assistance agent is about 5 working days after application.
Policy changes
  • Since June 1, 2023, public services in Québec are provided exclusively in French with some exceptions.
  • Temporary measures allowing exceptions will end on December 1, 2025, after which the provisions will be fully applied.
Who is affected
  • Immigrants with immigration status in Québec holding a CSQ, CAQ, or IRCC client number.
  • Sponsored refugees newly arrived in Québec.
  • Immigrants residing abroad planning to settle in Québec.
How to apply / next steps
  • Create or sign in to an account on the Arrima online platform.
  • Select Accompagnement Québec from the menu and follow registration instructions.
  • Provide your Ministry individual reference number (from CSQ or CAQ) or IRCC client number.
  • Wait for appointment confirmation via email and Arrima message centre.
Dates
  • June 1, 2023: Public services provided exclusively in French began.
  • December 1, 2025: End of temporary measures allowing exceptions to French-only services.
Keywords
Québec immigration integration service Accompagnement Québec Québec Selection Certificate CSQ Québec Acceptance Certificate CAQ French language immigrant settlement skills recognition immigration procedures sponsored refugees Arrima platform MIFI
About this update
Program
Published
2026-02-13
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