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General Information | Government of Quebec
Contact the Government of Quebec by phone or email for information related to immigration and other public services. Frequently asked questions and key information are provided to assist with your procedures.
Summary
The Government of Quebec provides general information and support for immigration inquiries through phone and online contact options. This includes guidance on civil status certificates, education financial aid eligibility, and other immigration-related topics. Contact hours and regional variations are noted.
Key points
- Contact the Government of Quebec by phone or email for immigration information.
- Frequently asked questions include obtaining civil status certificates such as birth, marriage, and death certificates.
- Information on eligibility for financial aid programs related to education is available.
- Contact options include phone lines operating Monday to Friday 8 a.m. to 6 p.m., with extended hours for vaccination and testing appointments.
- Questions related to immigration can be submitted online and will be directed to the appropriate ministry or agency.
Who is affected
- Individuals seeking immigration-related information or services in Quebec.
- Applicants needing civil status documents for immigration purposes.
- Students and immigrants seeking information on financial aid eligibility.
How to apply / next steps
- Contact Services Québec by phone during business hours or submit inquiries online via the official Quebec government website.
- Use designated phone numbers or online forms to ask immigration-related questions.
- Ensure not to include personal confidential information such as social insurance numbers in communications.
Dates
- Phone service available Monday to Friday from 8 a.m. to 6 p.m.
- Extended hours from 6 p.m. to 8 p.m. reserved for vaccination and testing appointments.
- Weekend phone service from 8 a.m. to 6 p.m. for vaccination and testing appointments only.
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